SMS Terms and Conditions
Arizona Powdercoat Customer Care Messaging Program
Effective Date: November 5, 2026
Website: https://www.azpcoat.com
These SMS Terms and Conditions ("SMS Terms") govern text messaging communications between Arizona Powdercoat ("we," "us," or "our") and individuals who contact our business through Short Message Service (SMS) or Multimedia Messaging Service (MMS).
By initiating SMS/MMS communications with Arizona Powdercoat or otherwise expressly consenting to receive customer care messages, you agree to these SMS Terms.
1. Program Name and Description
Program Name: Arizona Powdercoat Customer Care SMS/MMS
Arizona Powdercoat operates a conversational text messaging program for existing and prospective customers who need information about powder coating, sandblasting, custom finishes, estimates, and related services.
Our SMS/MMS program allows customers to communicate directly with our business, including sending photographs of parts or equipment to request estimates or discuss project requirements.
Messages may include:
Responses to questions about powder coating and sandblasting.
Estimates, quotations, and project pricing information.
Requests for photographs, measurements, or additional project specifications.
Information about colors, coatings, and available finishes.
Appointment, scheduling, or project status information.
Notifications concerning project completion or pickup.
Customer support and responses to service-related inquiries.
This program is intended for customer care and conversational messaging, not unsolicited promotional or marketing messages.
2. How to Opt In
Customers may opt in to conversational SMS/MMS communications by initiating a text message to Arizona Powdercoat at (602) 220-0553
For example, a customer may send a photograph of a part, request an estimate, ask about powder coating services, or inquire about an existing project.
By initiating a text conversation, you consent to receive relevant SMS/MMS replies from Arizona Powdercoat concerning your specific inquiry or project.
Where we offer additional SMS enrollment methods, such as a website consent form or an in-person request, we will obtain appropriate consent before sending messages under those methods.
We do not purchase telephone number lists, send unsolicited mass messages, or enroll individuals in promotional messaging programs without the consent required by applicable law.
Consent to receive SMS/MMS messages is not a condition of purchasing any goods or services.
3. Message Frequency
Message frequency varies based on the nature of your inquiry, the complexity of your project, and the number of messages exchanged during your conversation with Arizona Powdercoat.
Some inquiries may require only one or two responses, while others may involve additional communication concerning photographs, measurements, pricing, scheduling, or project updates.
There is no fixed number of messages sent per day, week, or month.
4. Message and Data Rates
Message and data rates may apply.
Arizona Powdercoat does not charge a separate subscription fee for participating in its customer care SMS/MMS program.
However, your mobile carrier may charge standard SMS, MMS, or data usage fees according to your wireless service plan.
You are responsible for any charges imposed by your mobile carrier.
5. How to Opt Out
You may stop receiving SMS/MMS messages from Arizona Powdercoat at any time.
To unsubscribe, reply:
STOP
to a text message from Arizona Powdercoat.
After receiving your opt-out request, we will send a confirmation acknowledging your unsubscribe request. You will not receive additional messages through the program unless you subsequently initiate a new opt-in.
You may also contact Arizona Powdercoat directly to request that messaging stop.
If you wish to resubscribe after opting out, you may reply START, where supported by our messaging system, or contact our business to reestablish consent.
6. How to Get Help
For assistance with our SMS/MMS messaging program, reply:
HELP
You may also contact Arizona Powdercoat directly:
Telephone: (602) 220-0553
Email: quotes@azpcoat.com
Website: https://www.azpcoat.com
Our business address is:
5301 E Washington St
Phoenix, AZ 85034
7. Message Content and Customer Responsibilities
Customers may use SMS/MMS to send inquiries, photographs, project specifications, and service-related questions.
Please avoid transmitting sensitive personal information, including credit card numbers, passwords, government identification numbers, or financial account credentials, through text messages.
Arizona Powdercoat may request additional information necessary to prepare an accurate estimate or complete a service request.
Estimates provided through SMS/MMS are informational and may be subject to inspection of the actual item, confirmation of project requirements, and applicable service conditions.
8. Message Delivery and Availability
SMS/MMS delivery is subject to mobile carrier availability, network conditions, device compatibility, and other factors outside Arizona Powdercoat's control.
We cannot guarantee that every message will be delivered immediately or successfully.
Mobile carriers are not liable for delayed or undelivered messages.
Text messaging is not intended for emergencies or time-sensitive safety matters.
For urgent business inquiries, please contact us directly by telephone.
9. Privacy and Protection of Mobile Information
Arizona Powdercoat respects the privacy of customers participating in its SMS/MMS program.
We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for marketing, promotional, advertising, or lead-generation purposes.
We may share information with telecommunications carriers, messaging platform providers, and other service providers solely as necessary to provide the requested messaging service and support its operation.
SMS opt-in data and consent will not be shared with third parties for purposes unrelated to providing our messaging services.
Additional details about our handling of personal information are available in our Privacy Policy at: https://www.azpcoat.com/privacy-policy
10. Changes to the Messaging Program
Arizona Powdercoat reserves the right to modify, suspend, or discontinue its SMS/MMS customer care program as reasonably necessary for operational, technical, legal, or regulatory reasons.
We may update these SMS Terms from time to time. Updated terms will be published on our website with a revised effective date.
Material changes to messaging practices requiring additional consent will be handled in accordance with applicable law.
11. Contact Us
For questions concerning these SMS Terms, messaging consent, or customer communications, contact:
Arizona Powdercoat
5301 E Washington St
Phoenix, AZ 85034
Telephone: (602) 220-0553
Email: quotes@azpcoat.com
Website: https://www.azpcoat.com
SMS Program Summary
Program: Arizona Powdercoat Customer Care
Message Type: Conversational customer service SMS/MMS
Message Frequency: Varies
Cost: Message and data rates may apply
Opt-Out: Reply STOP
Help: Reply HELP
Consent: Not a condition of purchase
Privacy: Mobile information and SMS consent are not sold or shared for third-party marketing or promotional purposes.